Hathway Cable & Datacom — legal notice

 
2 Reviews
Pune, Pune District, Maharashtra, India
 ajinkya Raut on Jun 20, 2019
I m taking broradband connection paying 1500rs for 3 month
then due to some reasons i shifted from that place in 15 days
then i contacted to company about my issue and say that give me a refund or connection in my area where i lived
they say connection not available in ur area but u cant get refund of that money u pay earlier
so contact with them i email company
reply come from company say contact to head office of hathway compny
i go there they say that refund can not alloted to you
firstly they dont give me 1500 rs which i never used not to 15 days also
then in that office i say that plz deactivate my connection they said ok, they never deactivate connection, plan will be followed to 3 month they now show me a notice
to submit ur device, first they ate me 1500 rs now they said that give me our device give me a notice,
second i shifted to other place i m not live there so now how can give ur device
go there and tak a device
why should u ask me to go there and take device
if you get service to door then why should u go there and pick ur device
harrase=ssement continue till now call me ask about medem
firstly ate my money 1500 rs now i dont have to show any prrof
hathway company is very ...
this is behaviour of company consumer cant do anything
this is called exploitation

Complaint Status


[Jun 20, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Updated by ajinkya Raut, Jun 20, 2019
why should i give ur modem i[censored] ate my money nt reply me in that time
now showing ur alertness to my account
Verified Support
Hathway Cable & Datacom Customer Care's response, Jun 20, 2019
Dear ajinkya Raut,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

We had requested list of channels via alacarte. After all taxes amount is coming to 357 in Hathway app . Cable operator is asking to pay 390. Upon asking split in invoice he is threatening to remove the connection.
Cable operator name is Raju and area is nagawara .

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    Customer satisfaction rating
    26%
    Complaints
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    phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    location
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    Hathway Cable & Datacom - legal notice