[Resolved]  Hathway Cable & Datacom — mental harassment - double payment requested by hathway cable & datacom

Address:

Mumbai City, Maharashtra, 421306

This is inform that I have a Prepaid connection - [protected] which is quarterly mode payment 5 Mbps - 50 GB.
(Speedway 5 Mbps - 50 GB Monthly)

I have made the Payment Online & also payment made is reflecting on the Hathway Self Care Portal, for the same plan - (Speedway 5 Mbps - 50 GB Monthly), but still I am getting SMS on my registered Mobile number that Payment is not made so your connection has been Disconnected.

I have been following up with Hathway Backend team 8 - 9 times during the entire day, but no solution for the resolve it.

I also connected Twice to the Senior Supervisor but only False Assurance & Fake Promises made by the entire backend team & even by the Senior Managers.

No-body is Serious about the same at Hathway.
Really very Bad & pathetic Services. I have calling the backend team & I have kept on hold for more than 45 Min always.

This is really a FRAUD & cheating Case by asking for Double Payment.

Such a big organisation following such cheap Tricks for harassing customers is unexpected.