[Resolved] Hathway Cable & Datacom — money collection, delay in connection

Zubin Babu

from Mangalore, Karnataka

Address:	Bangalore, Karnataka, 560099
Website:	www.hathway.com

Hi team,

It’s been more than a week since i have paid the money for a new broadband connection, every day i call the vendor and he tells me that it will be done by today.

Kindly look into this and expedite the process.

Account number : [protected]

Complaint number : 2382017m47208

Contact number of hathway vendor : [protected] (Ranganath)

Regards,
Zubin babu

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Oct 5, 2017

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

Hathway Customer Care's response Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.

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Comments

beyounick

from Morjim, Goa

My internet connection is down from the past 2 days. I have been complaining but there is no response. Hathway is the worst when it comes to resolving customer problems. ANd this is not one time issue it happens at a very regular bases.
Government should seriously revoke their license.
Worst service provider network ever.

noundla

from Hyderabad, Telangana

I have been facing the same issues from last 3 months(i.e day 1 of connection). Worst service from Hathway, better to go with Act Beam