[Resolved] Hathway Cable & Datacom — my internet download speed is very low

bhaskarkan07

from Mumbai, Maharashtra

Address:

S-573 A, School Block Part-2, Shakarpur, Delhi-92, New Delhi, Delhi, 110092

Hello sir/madam,

I am facing worst speed or very low speed from hathway broadband hathway connection. My internet plan 50 mbs with unlimited data. But my internet download speed is less than 10 mbs or (1mb/s).

Due to this issue i am facing download or upload problem in youtube and my offical work is pending. I am facing huge loss because of this connection.

This issue is not resolved yet. I complained this issue everyday via hathway app. He cleared my issue without resolving them. I have screenshot of the complaint.
I attach screenshot in this message.

I am facing this issue specially in month end after 25th download speed is very low. I regularly complaint this issue from hathway android app.

I hope this message affect the company and their employees. If my complaint is not resolved please refund all my money with in 2 days.

Take a strict action.

+2 photos

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Apr 4, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

Hathway Customer Care's response Dear Customer,

To be able to help you further and to resolve your issue, we would be needing your City. Please share your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.