[Resolved]  Hathway Cable & Datacom — neither got new connection nor got refund

Address:

Hyderabad, Andhra Pradesh, 500008

I requested for new hathway connection online. One day after, i got call from the hathway and got information about broadband plans. I submitted my documents and paid amount of 3180. The guy told me i would get the connection by the end of the day. Now, its been 5 days, yet i haven't got the connection. One day back, i talked to hathway customer care and raised a complaint and i was told issue would be resolved in 24 hours. But no one came and gave connection. I was given with account number [protected] and i want to close the current account and get refund. I did not expect this kind of poor service for even new customers.