[Resolved] Hathway Cable & Datacom — new broadband connection - not activated yet | |||
I'm a new user of hathway broadband. After paying for new connection, they took almost one week for cabling and installation. But still the activation is not done. I call them twice a day for activation and they say activation will be done in 4 hours, and now this is happening for last four days. Now i got an impression i made a big mistake by opting for hathway connection. Truly unprofessionalism hathway guys!!! Now i'm asking their customer care to refund the money and that too they are not ready to do. They escalate my call to some seniors who never pick up the call. I have never seen a pathetic service like this in my life. Was this information helpful? | |||
Feb 22, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 Hathway Customer Care's response Dear Sir, we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon. | |||
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