Hathway Cable & Datacom — no connection provided but payment taken

Address:

Chennai, Tamil Nadu, 603103

Hi,

I made payment of rs.1460 on aug 11th and no connection is provided till now. I was forced to make payment by frequent calls and messages from salesperson ravi. But no response once payment is done. Already have esclated to area manager karthikeyan and no actions taken so far. I feel like cheated and lost trust on hathway services due to this. I have attached screenshot of please help to get the refund.

Account# [protected]
Area: chennai (Navalur)

Thanks
Senthil