[Resolved] Hathway Cable & Datacom — no network access | |||
Dear concern, Hathway services are getting worst day by day although the amount is paid to them every time correctly they often disconnect the service for 2 or 3 days in a month. Since past 4-5 i have no services. Raised a service request but still the field executive is not assigned for my concern. Called them waited for 24min but no response. Every day after work i have to come and start calling them and ask what is going on for which they always say today end of the day issue will be resolved. Imagine you paying good amount to service providers and they taking you lightly and not doing anything Ticket number: 13032019m927516 Date of incident created:[protected] Was this information helpful? | |||
Apr 18, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 Hathway Customer Care's response Dear Sahilmano, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
1 Comment | |||
Comments
No none of your executive responded . A guy came for 3min at midnight walked on the floor and walked away . Now when I tried calling him today he is not responding. Your customer care knows nothing they always say the technical team will get back, but no one ever gets back ever.Still nothing resolved same stauts. it's very bad to know that you people are giving pain to your customers in such a way
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