[Resolved]  Hathway Cable & Datacom — no network access

Address:Bangalore, Karnataka, 560029

Dear concern,

Hathway services are getting worst day by day although the amount is paid to them every time correctly they often disconnect the service for 2 or 3 days in a month. Since past 4-5 i have no services. Raised a service request but still the field executive is not assigned for my concern. Called them waited for 24min but no response. Every day after work i have to come and start calling them and ask what is going on for which they always say today end of the day issue will be resolved. Imagine you paying good amount to service providers and they taking you lightly and not doing anything

Ticket number: 13032019m927516
Date of incident created:[protected]
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Apr 18, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2019
Hathway Customer Care's response
Dear Sahilmano,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Comments

No none of your executive responded . A guy came for 3min at midnight walked on the floor and walked away . Now when I tried calling him today he is not responding. Your customer care knows nothing they always say the technical team will get back, but no one ever gets back ever.Still nothing resolved same stauts. it's very bad to know that you people are giving pain to your customers in such a way

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