Hathway Cable & Datacom — no response from billing team even after several reminders

Address:560097
Website:www.hathway.com

"hathway" no 1 fraud company in india
I was made a payment to hathway on 3rd july by icici net banking and below are the transaction details. But at the end of the payment i got an error but the amount got deducted from my bank. But the amount did not reflect in my hathway and i called to hathway and they told me that they did not recieve the below payment and they told it will get reversed. But even after 15 days also it did not get reversed and i called to icici bank and they told me that to get an email from hathway saying that they did not recieve this payment and they will arrange to get this payment back from tech process gateway. And i wrote an email to hathway billing team on oct 27 and till now no one giving a response to my email. I have sent multiple reminders and also called to customer care and everytime they say that you send a email once again and this time you will get a reply. And even some times those # customer care executives they act like they are not hearing my voice and they cut the call purposefully,

Transaction date :3/7/2018
Payment reference : bil/[protected]/hathway recharg/[protected]
Amount : 843

I would say that " there is no biggest theif company in this world such as hathway, no customer service and they want only money, 10 before the due date of renewal there shameless executives call every day 10 times asking that your renewal is due and when are you recharging, 10 days in advance,
But for providing a small service there is no one alive in this company, its a ruthless, company, never take any connection from hathway,

Thanks
Umesh
[protected]
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information