Hathway Cable & Datacom — no response from billing team even after several reminders | |||||
"hathway" no 1 fraud company in india I was made a payment to hathway on 3rd july by icici net banking and below are the transaction details. But at the end of the payment i got an error but the amount got deducted from my bank. But the amount did not reflect in my hathway and i called to hathway and they told me that they did not recieve the below payment and they told it will get reversed. But even after 15 days also it did not get reversed and i called to icici bank and they told me that to get an email from hathway saying that they did not recieve this payment and they will arrange to get this payment back from tech process gateway. And i wrote an email to hathway billing team on oct 27 and till now no one giving a response to my email. I have sent multiple reminders and also called to customer care and everytime they say that you send a email once again and this time you will get a reply. And even some times those # customer care executives they act like they are not hearing my voice and they cut the call purposefully, Transaction date :3/7/2018 Payment reference : bil/[protected]/hathway recharg/[protected] Amount : 843 I would say that " there is no biggest theif company in this world such as hathway, no customer service and they want only money, 10 before the due date of renewal there shameless executives call every day 10 times asking that your renewal is due and when are you recharging, 10 days in advance, But for providing a small service there is no one alive in this company, its a ruthless, company, never take any connection from hathway, Thanks Umesh [protected] Was this information helpful? | |||||
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