[Resolved]  Hathway Cable & Datacom — no service as per the plan

Address:

PLOT NO:593, HOUSE NO:5-6-360 , ROAD NO:10,VAIDEHINAGAR ARCH , VAIDEHINAGAR,HYDERABAD

Dear goverment
Account number is [protected]
Address:
Plot no:593, house no:5-6-360, road no:10, vaidehinagar arch, vaidehinagar, hyderabad

I have done recharge on 30-nov-2010
Offer details
3+1 months
50mbps speed
Unlimited data.
Which is valid till 30th march 2020 and
Bill number i0136p[protected].
But my internet services stooped from 20th march 2020 which is 10 days before i can understand lock down situation.
Fake statements are
No speed as per the plan that 50mbps i have raised several tickets on this concern without attending tickets are closed. I use to get speed 600kpbs to 10 mbps and sometimes 40mbps.
Unlimited data: data has limited 220 gbb and when i raised the ticket it was increased to the 1000gb. It is nothing but fake.
Now when i raised the ticket
I have received new device on 09th-march-2020 and one day it has worked during service and again stopped the service.
Now i am requesting for remaining 9 days service. No response from hathway and account has deactivated.