Hathway Cable & Datacom — no transmission and poor response by hathway operators

Prathik Gupta

from Bengaluru, Karnataka

Address:

Saraswatipuram, 560008

There is no transmission since three weeks now, channles selected and provided to operator, payment for whole year made in advance.

Shankar - [protected]
Rajesh - [protected]

Above are hathway operators who do not know how to talk to customers and keep making false promises but nothing happens. They speak rudely over the phone and ask the customer to go ahead and do whatever they want to. Pathetic service by hathway. Do not recommend hathway to anyone. Pathetic service. Hathway you listening???!!

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Comments

Deeksha_h

Please refund my advance money as promised by you as the return of the modem and router has been done. It’s been more than 2years that my return amount has not been done. Rs 1050 was taken at the time of taking the connection and after disconnecting, the amount was to be refunded which is still not done. I request you to please do it asap

Hathway Customer Care's response, Mar 6, 2019

Verified Support

Dear Deeksha_h,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband

ஹ

ஹரி கிருஷ்ணா

from Delhi, Delhi

I'm unable to subscribe sunnxt free offer via https://services.hathway.net/home.

Vishwas.camp

from Bengaluru, Karnataka

Vishwas from Nagarbhavi, Bangalore. Service provider from Hathway is Ravi Kumar. Till date not rec'd customized channels as selected. Monthly rentals being provided.Hathway is cheating it's customers .more than 15 days no cable channels available