[Resolved]  Hathway Cable & Datacom — non recharge of my wifi data

I had recharged my Hathway account No. [protected] for the broad band connection amounting Rs. 450. But nothing has been received on my part. Now, I could not even contact them nor they are replying for my mail. Kindly look into the issue and help me by either making the refund of Rs. 450 possible or by recharge of my broad band connection.

Further, I also request to kindly lookinto the matter and take serious action against this company since a number of customers are facing issues with this company.
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Mar 7, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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An executive from Hathway named Pankaj Saluka calls 2 times (first from [protected]) and I ask him if is this the time to call for offers and sales he again calls from ([protected]) and starts arguing about the time and misbehaves. He calls from his personal number [protected] as stated by him.
We are being charged for free channels (130) as compulsion in name of network capacity fee. heavy gst being charged to customer..around 30%...please look after dis matter as soon as posssible...

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