Hathway Cable & Datacom — not getting any internet after subscription of broadband services for 4 month

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.hathway.com

I have recharged my hathway account [protected] for 4 month pack on 9th nov 2017.
But from the next day i am not getting any internet connection in my account.
I have contacted customer care multiple times (More than 15 times).
They kept on saying your issue will be solved in 24 hours/2-3 days... Etc.
When i wanted to speak to senior representative then they told me "you will be contacted with in 1 hour" but nobody from hathway contacted me. And this happened many times.
You took the money and you are not providing any service then please refund my money.
Thanks & regards
Atanu biswas