Hathway Cable & Datacom — not viewing complete channels after selected bouquet from sony - happy india 39 (a)

Address:Jaipur, Rajasthan, 302012

I want to inform to you that i had selected bouquet of sony "happy india 39 (A) (10 channels) before 15 days ago. But still i am not getting complete channels on my tv screen from this bouquet. I have many time informed to local cable operator but not get any solution. The statement of local cable operator is" we are unable to solve such type of error please contact to hathway's customer support. After that i tried to talk to many time customer care on this number[protected] then i received reply very roodly "so what do i".

According to sony broadcaster bouquet in this bouquet " happy india 39 (A) channels will be provide mentioned below :-

1. Sony
2. Sony bbc earth
3. Sony max
4. Sony max 2
5. Sony mix
6. Sony pal
7. Sony sab
8. Sony ten 3
9. Sony wah
10. Sony yay

Missing channels - 1. Sony bbc earth 2. Sony ten 3
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I was using Hathway for few months not using anymore. Since I have stop using there has been constant calls from Hathway it's really annoying.
Hathway Customer Care's response, Feb 22, 2019
Verified Support
Dear Uday Gopi Maisnam,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband
Hathway request us to pay monthly charge and wait for availability of pay per channel facility on hathway by march 2019. Last 4 days 98% of channels have been blocked. Hathway not responding. Please don't subscribe to Hathway if you have an option. No action from TRAI either

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