[Resolved] Hathway Cable & Datacom — paid money for the plan (5 days ago) doc-hero essential 50mb but still not given connection.

Madhanu Bala Vikram

Address:

Hyderabad, Ranga Reddy, Andhra Pradesh, 500098

I have opted for internet services from hathway considering it to be a reputed company. Even though some of my friends warned me against the hathway internet connection scams, i have decided to get 3 months plan at my home. After paying 1767 for the above mentioned plan, the agent is not responding to my calls and i dont know whether i would get refund or not as well. I beg the people not to fall into the trap of hathway services. They make sure that you are mentally harassed for sure.

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Apr 30, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2020

Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.

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Comments

vidhuvv1

from Chennai, Tamil Nadu

Account no [protected] -Chennai.I paid for new hathway connection and they promised that I will get the connection in 1 or 2 days max..Today is the 3rd day, sent mails, called their CUSTOMER care but till now installation has not been done..Pls refund my money i[censored] can’t provide the connection