Hathway Cable & Datacom — payment is done but not to able view selected channels screening

Address:

Begumpet, 500016

We are not using tv from february and not thought no need to recharge but we have seen that we need to pay 153 per month if we use or not. So we paid and we added our channels on 10 of this month and worked fine. But after 10 days again it is stopped and asked us to recharge again the monthly rental. After recharge also we are not able to view the tv. Please help us in resolving the issue asap. Next time i want to recharge both the rental and tv channels at a time not different times.