[Resolved]  Hathway Cable & Datacom — payment not refunded to me

Hi, i wanted to take hath way broadband connection and contacted customer care regarding same after that local hath way sales executive contacted me and inquired about my location in hyderabad. After some he again called me confiremd that"hathway broadband service is available in our area please pay amount accrording plan we will give connection next day". I have made payment through online which was provided by hathway sales executive on 25-nov-2017 for 3 months subscriptions (1650/-). After one week no one contacted me and i tried to reach sales executive person who i have spoken earlier and he has not responded to my calls. After that i have contacted customer care many times but every time they used to say that our technical team get in touch with you. Still no one contacted me. One fine day one of customer person told me that we are not providing service to your location. At last i was asked customer care person that what is the procedure for refund money to me and they replied that send mail to [protected]@hathway.net. I have dropped mail to them on 07-dec-2017 but still they don't send any response to me regarding my refund status. Hathway people should instantly pay my amount with interest and hathway should give explanation to me that why should ask payment from side when they are not ready provide service in my location and after made payment why their executives not taken up my calls and after dropping mail for refund why they have not given any status to me regarding same?