[Resolved]  Hathway Cable & Datacom — ping problem and no action taken

Address:

New Delhi, Delhi, 110052

Account no [protected]
Name harinder kaur
Phone no[protected]For contacting me)
Sir i am facig ping problem for about 1 month and also complaining for it but noone is solving my problem so with proof the first 2 pics shows that with jio mobile data connecting in laptop it is showing much better ping and the last 2 is taken for ur hathway net that i have and it is showing very high ping as you can see so plz this proves that ur net has problem and i have already mail u about 4 5 times so plz sir i request you to send ur team to my home adress is 148 nimri colony ashok vihar ph 4 i have already called about 20 times but they are not able to solve my problem so they suggest to mail u as i do so plz help otherwise i will not pay bill and change my net plzz hope you help as soon as possible