Hathway Cable & Datacom — prepaid account but sending bills after closing account

Address:411028

I have purchased the prepaid plan of hathway broadband cable in august 2016 and have not recharge after january 2017. I have sent mail regarding closing of account and inform the hathway representative to close the account.
Since then i have not used any internet data.
Suddenly i am receiving a call from delhi court for payment of outstanding rs 5121.00 otherwise case will be filled against me.
How come prepaid plan connection getting outstanding bills? They dont have any business in market now this is the way to get money? Shame on hathway cable and datacom... Who is the owner of this company?
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Hi,
Similar scenario happened with me yesterday.
I received call from delhi court saying need to pay outstanding amount of Rs 6125/- otherwise they will fill case against me.
They tortured me by making frequent calls and asked to pay. So i paid the amount.

But after that i have my old mail and i found a mail which i addressed to Hathway to disconnect my connection an even in the mail i mentioned the Service request number..

Today i visited Hathway office and they are saying it is not in there hand...

Can you help me on this..
Till date I have not heard of any company taking legal action against a customer for unpaid dues. So you may not worry. However, I case the company persists, we have the option to take the company to consumer court. If the bill indicates that it is prepaid, the company cannot force you to pay it if you do not want to use its services.
I too have been facing harassment by Hathway (for Broadband) since last 2 years. I had visited their office in Kothrud, Pune and asked to disconnect the broadband connection after 3 months of pathetic service.The guy in the office confirmed that the broadband will be disconnected and told me not to pay the bill (prepaid) if it was sent to me.

Despite this I repeatedly got bills with arrears and phone calls from Hathway. Everytime I told their representative that I had asked to disconnect the connection and stop the billing but to no avail. Today, after a break of 2 years, they call me again threatening that they will "Take Action" against me if I don't pay the bills.

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