[Resolved] Hathway Cable & Datacom — promised to provide 50 mbps speed and after payment providing 5 mbps speed | |||||
Hello sir, This complain is regarding hathway internet service provider, from last three months my internet is not working and no one from the company takes any action regarding my issue i dropped them mail and called them 100 times but no response from company side so i thought to do complain for them. At the time of renewable they promise us that this time you will not get any issue we have changed our cables, server and etc but after payment again facing the same problem. Recently they offered me that pay the amount for feb month and you will get the 7 days more validity with your 50 mbps plans which is your running plan from last one year. I paid them and they are giving me 5 mbps speed plan. They are doing fraud with us, many people are facing the same problem in our area. Please take the action against hathway. I have also send them proof of my receipt where clearly written my plan and payments details but no response from their. Was this information helpful? | |||||
Mar 12, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Feb 09, 2018 Hathway Customer Care's response Dear Sir, we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon. | |||||
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+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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Customer Details
Account No : [protected]
Name : Subham Kumar
Address : #, #, #, , #, B-10, G-1, Rampuri, GZB, DELHI, DELHI, INDIA, 110021
Mobile : [protected]
Email ID : [protected]@gmail.com
Package : Fastway-1 50Mbps Pre Monthly