Hathway Cable & Datacom — regarding inconvenience of disconnecting the connection

 
3 Reviews
Delhi, New Delhi District, Delhi, India
 Roushan310 on Jun 26, 2019
I am hathway customer, having account no [protected], for 3 years, now i am leaving delhi and want to disconnect the connection but your agent is saying it can be disconnected as remaining period of plan is 4 months and he is asking for rauter (Modem) to be kept safe with himself. But i feel suspicious of its unauthorised use by him. So i kindly request you to disconnect my connection as soon as possible and take necessary action against your agent. Plz disconnect it upto 27th june as i am leaving on 27th at night.

Complaint Status


[Jun 26, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Updated by Roushan310, Jun 26, 2019
Little correction..plz read the complain as can not* be disconnected said by the agent
Verified Support
Hathway Cable & Datacom Customer Care's response, Jun 26, 2019
Dear Roushan310,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Fraud
A/c :[protected] due to poor customer service i disconnected hatway connection, here it was more than a year i didn't receive deposit amount

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    Hathway Cable & Datacom - regarding inconvenience of disconnecting the connection