[Resolved] Hathway Cable & Datacom — regarding inconvenience of disconnecting the connection
Delhi, Delhi, India
RRoushan310 on Jun 26, 2019
I am hathway customer, having account no [protected], for 3 years, now i am leaving delhi and want to disconnect the connection but your agent is saying it can be disconnected as remaining period of plan is 4 months and he is asking for rauter (Modem) to be kept safe with himself. But i feel suspicious of its unauthorised use by him. So i kindly request you to disconnect my connection as soon as possible and take necessary action against your agent. Plz disconnect it upto 27th june as i am leaving on 27th at night.
Complaint marked as Resolved Jul 27, 2019
[Jun 26, 2019] Hathway customer support has been notified about the posted complaint.
Verified SupportHathway Customer Care's response, Jun 26, 2019
We have forwarded your concern to our team, an executive will get in touch with you.
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