Hathway Cable & Datacom — regarding inconvenience of disconnecting the connection
Delhi, New Delhi District, Delhi, India
RoRoushan310 on Jun 26, 2019
I am hathway customer, having account no [protected], for 3 years, now i am leaving delhi and want to disconnect the connection but your agent is saying it can be disconnected as remaining period of plan is 4 months and he is asking for rauter (Modem) to be kept safe with himself. But i feel suspicious of its unauthorised use by him. So i kindly request you to disconnect my connection as soon as possible and take necessary action against your agent. Plz disconnect it upto 27th june as i am leaving on 27th at night.
[Jun 26, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified SupportHathway Cable & Datacom Customer Care's response, Jun 26, 2019
We have forwarded your concern to our team, an executive will get in touch with you.
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