[Resolved]  Hathway Cable & Datacom — regarding my wifi

Address:New Delhi, Delhi, 110058

Hi sir i am old customer of hathway broadband with id no-[protected] with register no. [protected] hathway provided me the plan of 6+2 month facility and they told me that u can pay in 2 installment in the month of june they took the first installment the executive given me the mail and told me that the executive come to take rest 800/- on month of july and no one came and now the hathway is saying that its my fault that i should pay it online bt the executive told us that u have to pay online and now they are not providing the plan to continue they r not helping now if they not provide the next two month for 800/- that is for jan and feb 2018 then i am going to complaint in higher level... Because they are not helping
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Jan 31, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Complaint comments 

Comments

Please contact me for the same renew at 800/- for 2 month as promise jan and feb 2018 at mob-[protected]
Hathway Customer Care's response, Dec 29, 2017
Verified Support
we apologize for the inconvenience. Please inbox us your location. An executive will get in touch with you soon.
Janakpuri
Plz arrange a call urgent i want to renew the same plz call soon
Debashish8510's [Complaint's author] reply, Dec 29, 2017
Arrange a call back soon i want the renew by today

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