[Resolved]  Hathway Cable & Datacom — Regarding payment for set-top box

Address:500013

I, Hemanth from ramanthapur, medchal district, telangana paid amount of Rs.1500 for set-top box. It's been one week i paid for box and till now they neither reported with set-top box nor available at their office to remind them. There are some many similar cases in my locality when cable operators take money and postpone the arrangements of set-top boxes for months. Please look into this problem. These kind of things are happening with so many families here in my locality. They try to manipulate customers and demand 1500 rupees again for set-top box. If reminded about the previous one, they in return shout on customers that we didn't give money to them for set-top box. Even my relatives paid them 1500 last year but till now they didn't get set-top box. What kind of services are we getting here in Telangana. Please look forward into this issue.

AND THE CABLE OPERATOR NUMBER IS-[protected], [protected]
MY NUMBER-[protected]
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Feb 19, 2017
Complaint marked as Resolved 
we again called to the operators and they explained the situation. It will be done by today
Hathway customer support has been notified about the posted complaint.
Feb 19, 2017
Updated by hemanth98
thank you consumer forum
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