[Resolved]  Hathway Cable & Datacom — regular disconnection & speed problem

Address:

400101

My name anand burli
Account no. [protected]
Problem : have been promised 8 mbps speed, but the speed we have been getting since last 2-2.5 mo ths is pathetic, tge internet suddenly stops working, numver of complaibts have been made, but except for temporary solution, problem not resolved permanently. There have been major issues and they say problem will be resolced in 4 hours and sometimes it takes 2 days also.
The nodal officers number/nane wrongly publushed on site, the person who comes up says she is nodal officer for cable-tv, she gives a landline number which is rarely picked up.
Please take up the matter, hathway is such a reputed company but support wise a lot is expected from them & amounts to cheating as we lose precioys hours wothout internet