[Resolved] Hathway Cable & Datacom — relocation

srikanth710

from Mumbai, Maharashtra

Address:

kondapur, Ranga Reddy, Andhra Pradesh, 500084

My account id is [protected].
I relocated to the same area in kondapur. It is just 0.5 km.
While doing renewal, you agent said they will shift the connection to the new place. I specifically asked the question regarding shifting to new location.
But now technicial is saying the area is non feasible. He said amount will be refunded.
But nobody is responding about my refund.

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May 27, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2019

Hathway Customer Care's response Dear srikanth710,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Apr 26, 2019

Updated by srikanth710 Hi Sir/Madam,
No need of executive to be contacting me. I want a refund.
I fed up with your service. please give my refund.
I will be happier if i get my money back.

Apr 27, 2019

Updated by srikanth710 these many times i need to put request