[Resolved]  Hathway Cable & Datacom — request sr # 15022018w947352 is not fulfilled

I have requested to optout of sms and email alerts from hathway on 15th feb 2018, they have not resolved it

I have sent multiple followup emails to [protected]@hathway.net and [protected]@hathway.net but no response from hathway. My request no: 15022018w947352 is still open state.

Hathway account number: 1450452

Name: srinivas bitla
Email : [protected]@gmail.com
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Apr 17, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Mar 09, 2018
Updated by BitlaOfficial
I even had conversation with customer care. but no action is taken from them.
Verified Support
Mar 13, 2018
Hathway Customer Care's response
Dear Customer,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Mar 20, 2018
Updated by BitlaOfficial
No one contacted me as of now. I am receiving the notifications regularly. Please find attached image.

what is your meaning of ASAP?

Mar 26, 2018
Updated by BitlaOfficial
Issue is not resolved. Please do the needful ASAP.
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