[Resolved]  Hathway Cable & Datacom — require refund for ac no[protected]

Address:Hathway cable and datacom kandivali east

Hathway cable & datacom — require refund for ac no[protected]

I hold an ac no [protected] i have uploaded refund request mail to your nodal officer. Which has been still not been reverted neither your toll free no were attended by your customer executive. When reached your kandivali east hathway office when we request for refund we just get mail id and said by your team members you can process refund request through this only. But you are just treating customer as a football once he done a payment u will make him ran everywhere to fix his problem.
I have written to your nodal office constant visiting your kandivali east office but you guys are goons and shamless service provider. Once you took customer hard earned money u never deliver on your committments. I am attaching email screenshot. Please refer and revert on the same
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May 14, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2020
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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