[Resolved]  Hathway Cable & Datacom — service issue

Address:H.N. 2-3/1, Tejashree Enclave, Room 104, Gachibowli Street 1,Near Quite Lands, Gachibowli, Hyderabad, Andhra Pradesh, 500032

Hello team,

I have got a new connection my hatway a/c number is - [protected], since 2nd october i have been calling like 2-3 times everday about my internet not working but no resolution given till date, moreover when call the customer service they talk to you in a rude way disconnect the line without saying anything.
Since getting new connection i have already raised around 5 to 6 ticket for the issue. But no resolution yet. Everytime when i talk to customer service executive they just give false promises and dont do any work.

You can also check call recordings for this case.

Really disappointed with hathway service

Please look into this.
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Nov 24, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Hathway Customer Care's response
 Dear Prateek150191,

Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly.

Thank you
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