[Resolved]  Hathway Cable & Datacom — shift my connection to different place within the same locality

Address:163 8th Cross 10th Main Indiranagar 2nd stage, 560038

Dear provider,
You have tested my patience that I have finally decided to move away from you.
I have been using your service form some time now, not that it's great flawed with lots of issues. Never the less I decided to take the connection to the new location within the same locality. I raised the request on the 14th June 2019 and its 19th June. I would have made more than 10 calls to move the connection.
Other than false promises no one has called me from your office. It hardly takes more than 2 days to get a new connection and its more than 6 days and no response from your side.
I give up and going to take a new connection.
Account No : [protected]
Service Request No: 14062019M359103
Location : 72 H colony Indiranagar 1st Stage Bangalore to 163 8th Cross Indiranagar 2nd Stage, Bangalore

Thanks you,
Geo
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Jun 19, 2019
Complaint marked as Resolved 
After this post I see actions been taken. This is now resolved
Hathway customer support has been notified about the posted complaint.
Jun 19, 2019
Updated by Geo Andrew
What has been notified, that they can take sweet time to resolve?
I got a call saying that they will do the cabling today and I have to wait for the router to come in by courier (Not sure when that will come). If its a new connection they have else I have to wait.
I'm already in touch with other provider and I will get my connection tomorrow. If you can resolve this today please do else disconnect my connection and do the refund if any.
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