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Hathway Cable & Datacom — shifting my existing connection to new location

I have paid 3 months plan after 20 days i shifted to new house i raised request for shifting 28th april 2019 but there is update but my ticket has been closed then i called to customer care the they raised new request after one week one executive came on sunday 7 pm he given connection but there in no internet is not active he told me to contact within 30 mins if it not activate. Then i called call center executive they told with in 30 mins it will be active but there is no luck again and again when i called they told there is technical issue it is not configure properly technician will come and fix that issue. No one came again called to care this time will forward this to technical back end team still i m facing the internet issue no resolution from past 10 days this kind of service hathway providing
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Complaint Status


[May 07, 2019] Hathway customer support has been notified about the posted complaint.
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    Hathway
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    5568
    Pending
    0
    Resolved
    1543
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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