[Resolved]  Hathway Cable & Datacom — shortage of wifi router

Address:

Sai Balaji Enclave, Bangalore, Karnataka, 560036

Hi
This is my account no:[protected]. I have requested the new connection on thursday[protected] and asked me to pay upfront for the connection and i have paid too. But i have not got the connection yet.

After a continuous call to the customer care and continuous false promises made by them finally the hathway customer care, people are saying that modem is not available.
What more funny reason yet they will give am not sure?. Being a broadband provider you say that you don't have modem.. Oo my gosh very pathetic.

Getting money even before installation and not providing the service that is again very unprofessional.

When i asked for the refund the customer care people i should wait for 30days do you think this is fair, is it my fault for requesting the refund.

What kind of service you provide in the metro, cant even has enough router to provide for new connections and please don't say as india's largest broadband provider.

After escalating the above to nodal officers of bangalore, delhi, tamilnadu, noida i have not any reply from them.

Hathway india's largest broadband provider, please don't name it urself try to earn in on your own.

Today[protected] when i called the customer care people now they are saying that the connection is not feasible in this area.

So pathetic service, getting the moeny upfront and after a week saying that the connection is not feasible, its very unprofessional.

And am done with hathway the greatest service porvider of india.