[Resolved]  Hathway Cable & Datacom — slow and service problem

Address:Hyderabad, Andhra Pradesh, 500045

Hi team
I'm the user of hathway broadband service here i'm facing a lot of problem. On 5th nov 2018 i renewed for 6 months connection from the day one of 5th my connection is not stable it getting disconnected as the provider said it's 50mbps but till yet i'm not awear of it i hardly the speed of 1mbps. I lodged complaint in the morning hrs n the provider called me night hrs to make confirmation is this the way of provider do to a costumer. Apart from this no quick response i'm loosing my money my work. I'm not at all happy with this hathway provider seriously it's like a shot for me apart this provider if i preferred a local provider i would be better. Please take some serious issue and put some sense to the provider. You people can have a view i'm sharing a picture what speed do i getting from provider
Thanks
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Dec 10, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
Hathway Customer Care's response
Dear sohail Riaz,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband
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