[Resolved] Hathway Cable & Datacom — slow broadband

 
2 Reviews
Charkop, Kandivali (W), Mumbai, Mumbai, Maharashtra, India
 amit.aggarwal22 on Mar 28, 2020
Very unstable connection. Upload speeds lower than 0.07mbps. Despite having a connection of 50mbps download and 10mbps upload speed.

Complained several times but no resolution.

Hathway is famous for cheating and false representations. Extremely unprofessional staff. Including the nodal officer and the appellate.

Also, their app is horrible and of no use.
Complaint marked as Resolved 2020-04-28 01:35:30

Complaint Status


[Mar 28, 2020] Hathway customer support has been notified about the posted complaint.
Verified Support
Hathway Customer Care's response Mar 28, 2020
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Amit Aggarwal

Hathway A/c No. [protected]

Contact No. [protected]

City: Mumbai
Hathway Customer Care's response, Mar 28, 2020
Verified Support

Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    26%
    Complaints
    4509
    Pending
    364
    Resolved
    1074
    phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    location
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    Hathway Cable & Datacom - slow broadband