[Resolved] Hathway Cable & Datacom — slow internet service and no prompt action taken by technical people | |||
Hi all, i have taken hathway connection on 31-mar-2019 by paying ₹3250/- for period of 6 months. My account no: [protected]. From may 2nd i am unable to browse the internet after 6pm to 4am. The internet speeds are so low that i can’t even attach files in gmail. I have tried raising many tickets but it was of no use. The tickets used to get randomly closed. If i call the customer care regarding it they used to promise to send a person within 24 hours but no person used to call or turnout. I request hathway either to solve the internet problem or refund the money for improper service provided. Was this information helpful? | |||
Jun 25, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support May 25, 2019 Hathway Customer Care's response Dear Raviupadhyayula, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
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