[Resolved] Hathway Cable & Datacom — slow net speed since 12 days, complaint raised yet no response

VivekVivacious

from Bengaluru, Karnataka

Address:

560037

My customer no : [protected] (Bangalore)

I have raised a complaint on 11.05.2019 and its 12 days now.
I have called the customer care around 16 times now. They said they have done a new cabling and new router will be required which they send me by post 5 days back. Yet not a single person has come to install the router.

Hathway broadband is making a fool of me.

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Jun 27, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Hathway Customer Care's response Dear VivekVivacious,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

May 28, 2019

Updated by VivekVivacious its been 17 days now..i have called Hathway broadband Bangalore 20 times atleast, still nobody has to come to solve the issue