Hathway Cable & Datacom — slow speed (paid for 50mbps getting less than 5 mbps)

Address:

Senapati Bapat road, Pune, Maharashtra

Im deepak ranaware registered mobile no - [protected] and im very much fed up with hathway im not able to do any kind of work from home.

I paid more then 12, 000 for 1 year subscription in jan 2019 and i was told will get 12months + 3 months free... Which is still not added its been 9 months now.

My main issue is my bb speed i am paying for 50mbps, wht im getting is 1.8mbps sometimes its 0.18 mbps sometimes its 8mbps (I have 100 pics / screenshots to prove it)
Hathway dont listen to customers, i have done all they said and last they say nothg wrong abd my complaint gets close.

I always said i want technicians to call me or visit my place before closing my complaint.. Every day i make complaint and it is close without speaking wiith me.

When i was suppose to renew my account i used to get calls pay for full 1 year subscription and now im suffering.

Inspoke with pune technician akshay me said there is port issue in my area since 1 month and dont knw whenit will be resloved i asked him tell me like 10 days 1 month 2/3 months he said dont know.

I want you to fix this or refund my money so that i can go with other providers.

I cant work from home due to slow speed and now i hve to travel 25kms (1 way) everyday to go and sit in office.

I have given up now im planning to take my modem to the hathway office in pune jm road and throw and record all this and update on media social networking sites.