[Resolved]  Hathway Cable & Datacom — submission of device - avoid legal issue

Hi sir,

I have taken hathway connection in 2018 and i moved to bangalore in april2019 last week. I raised a request to deactivate my account and collect the modem. No one came to collect so i disassembled the device. Since then i’m receiving the calls every day at least 2 times from hathway to renew my account. Every time i answered them politely to deactivate my account which they didn’t done. After 2 months i’m receiving mails saying notification for submission of device - avoid legal issue which i don’t have. Still they have my security deposit. It will compensate the modem price. Threatening customers is not good way of business. If they deactivate and responded correctly i would have choose hathway where ever i go. This is all scam, threatening customers and getting money.