[Resolved]  Hathway Cable & Datacom — subscription activation without consent

Address:Bangalore, Karnataka, 560100
Website:www.hathway.com

Hi
This is shankar, account no. [protected]
I was a happy customer of hathway for 7-8years till I started leaving the house for onsite projects for months
Though the house was vacate and requesting hathway to keep the accnt dormant till I return, hathway agreed to it but created a monthly subscription without consent
On return I had to pay the amount and as I had to do office work I had no time to argue, I just paid!!
This happened in 2015

In 2016 again I went onsite for 9months and asked them to deactivate the account as I would justshift the house on return which I did in 2017 october .
Thinking the accou t is closed I moved on with life
Hathway called me last month and blackmailed me that 1258rs is pending and if I don't pay they would blah blah
I ended up paying requesting them to close the account. I don't stay there. I hav a new airwire connection in new residence for past 9months

Now again I received a mail saying new subscription is activated.. Dueamount 1276rs

Now I would not pay this amount and would like the consumer court to accept my case and give me justice
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Aug 13, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Jul 10, 2018
Updated by DrChitra Shankar
For any discussion contact me on [protected]
Jul 10, 2018
Updated by DrChitra Shankar
I have just found further details to my complaint
We vacated the house last year
A new bill on my wifes email was sent bill date Feb 2018 with new account number for which they made me pay 1258 by blackmailing which I paid
And tonight she received a new bill for similar amount with due date July 13the 2018

Now this definitely is fraud
Verified Support
Jul 13, 2018
Hathway Customer Care's response
Dear DrChitra Shankar,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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