Hathway Cable & Datacom — threatening calls from telecallers of hathway | |||||
I was user of hathway broadband in 2014 the account number assigned me that time is 1166173. I paid the amount for this connection at starting itself as it is prepaid plan. Because i am not satisfied with the service i approached district forum against hathway in march 2015. After some time hathway agreed to provide me one month free internet so withdrawn the case in october 2015. I used one month which is november 2015 free service and left it. Their customer executive taken the router from me at this point of time. After one year i got the bill 2753/- i called customer care of hathway and asked about bill and explained that my connection is prepaid plan and closed, i don't want to renew and told about the consumer case cc/123/2015 that i am not satisfied with the speed then they said they will consult their manager and call me back but never got call. Because the plan i have taken is prepaid plan it's over by that time and i never renewed it. Again after 2 months with different account number [protected] i got the bill. I tried replying to their mail but got bounced. I neither used data connection nor requested for new connection after november 2015 from hathway. I never taken any new connection from hathway after november 2015 and nobody came to my home for giving connection or for taking my kyc detials. I didn't get any call from hathway about bill all these years. Suddenly i am getting threatening calls and messages some telemarketing people saying need to pay the bill otherwise legal notice will be sent. How come prepaid connection will have pending bill? Who asked to give connection [protected]. When it was activated? Who has taken kyc for this connection? Was this information helpful? | |||||
Hathway customer support has been notified about the posted complaint. | |||||
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