[Resolved] Hathway Cable & Datacom — uncooperative and disturbing behavior of staff after disconnection | |||
I was to shift to a new place and wanted the broadband connection to be shut down. I was told that some one from hathway would come to finish the formalities but despite calling daily, there was only a fake promise and no one turned up. It went on for 15 days and then i shifted. Since that the day, its been a month now and i am getting calls to upgrade everyday but when i tell them about disconnection, they first make excuses like you have to deposit the moden in the office. I have already paid for modem when getting connection. Why should i pay for that? I get calls everyday and when i tell them about my problem, they disconnect. It is very irritating to get calls everyday and when you are talking, they are disconnecting. Once in past, they had done the same thing after i disconnected and suddenly after three years, they put up a court case on me and asked me to pay 3000 for nothing. Now it is happening again. Despite many calls, they do not repond and then they would ask me to pay for connection which is not even there. I never wanted to take hathway because of their rude and uncooperative behaviour when you leave yet i took because there was no other fast option and now i am facing challenges. They people are literally harrassing me by calling me everyday. I have even emailed on customer care and client redressal email id but no response from the company except for harassment. Was this information helpful? | |||
Jun 21, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support May 17, 2019 Hathway Customer Care's response Dear poojadubey12, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
Add a Comment | |||
30%
Complaints
6926
Pending
0
Resolved
2006
View all 6926 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
Post your Comment