Hathway Cable & Datacom — unwanted calls and messages - haven't used the product in 2 1/2 years

Rajesh Veedu

from Bengaluru, Karnataka

Address:

560102

I used to be a hathway customer more than 2 1/2 years ago but have been receiving calls or messages from them every day since i cancelled. They never understand to not call back or message. They've collected the instrument from me more than a year ago, but still get calls asking for it at times, and the same day they ask me to join their service again. I've repeatedly told them to stop calling me, but each time i complain they increase the follow ups.
I recently called them and asked them to register a complaint to stop harassing me, now the messages come 3 times a day, it was once a day before.
Please get them to stop harassing me. It's been more than 2 years and it's torture to get the messages and calls from them.

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Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Hathway Customer Care's response Dear Rajesh Veedu,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Aug 16, 2019

Updated by Rajesh Veedu Please don't, I don't want to hear from Hathway again, just stop messaging and calling me. Remove my details from your database. If I change my mind and want to comeback to Hathway, I'll connect with you. I don't need your incessant reminders.

Aug 19, 2019

Updated by Rajesh Veedu The number of messages had only increased since I lodged a complaint. This is a common behavior from Hathway. Each time I complained to them the calls and messages would only increase. 10 messages since Saturday. And it’s only half day through Monday. Images attached.

Sep 03, 2019

Updated by Rajesh Veedu Is there a point in posting on this forum? Hathway seems to have only increased the number of messages, now it's at least twice a day, and I believe they've sold my number to other vendors coz since I lodged this complaint, I've started getting messages from a host of other vendors too.
This seems to be a waste of time.