Hathway Cable & Datacom — worst internet service provider

Address:Hyderabad, Andhra Pradesh, 500032

It is not that i am not new to this service and something happened and i am showing my frustration here. I am using the service from more than a year and never got satisfied with the service. This time they made it extreme. How ridiculous it is to shut down the service because they’re migrating to fibre connection. If you can’t manage then don’t do it, but you can’t just shut down. It’s been 25days daily i am calling them twice as i work in office till midnight due to lack of internet at home and everyday i listen from them some or the other excuse. I wonder if anyone in that office actually work. My brother is applying for higher studies and many of the applications are closing the deadlines and he’s unable to apply. When we ask for refund then these people saying 15-30 working days but neither anyone contact us for taking back their modem. Pissed off with such activities from hathway. Will never suggest anyone.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information