Hathway — Delay in Service and No response from Customer Service representative

Address:Indore

Have recharged Rs 1770 plan on which an offer for one month validity extension was promised.
Still waiting for the offer to reflect in my account.
The Customer care executive at first said it will reflect after recharge, then he said will reflect after 5-6 working days. And now when I am asking why it's not done yet he is not replying.

I have discussion with the executive on this number [protected]
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    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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