[Resolved]  Hathway — fraud

Address:

Mumbai City, Maharashtra, 400007

I had complained to hathway for low speed. They had sent one mr ajay gupta, as our second router was not working he proposed to fix a new one. The price given was 4800 total he charged me rs 5000 cash. Though i asked him again that why so expensive?? As asked he informed that is the cost of router and installation totally i gave him rs 5000/- cash he came and fixed the router and when asked he gave me a his own paper bill not mentioning the price of the router etc. The router tp link tl wr845n 300 mbbs n ver1.0. The warranty as mentioned by him is 1yr, but the when found it is 5yrs. Ithought he was from hathway when later asked he said he was a vendo which hathway sent.

Later i went to laminghton stores and enquirered about the router which cost only appx rs 1400/-, for which i questioned him and he had other answers..??. Why hathway sends such people to cheat customers. His name is ajay gupta and his no [protected]. I have asked him to return the rest of my amount. Even if cost of the machine is 1500appx he charged the rest 3500 for configuration/kreeping & wages??? Upteen calls to ajay but he has not reverted and has also taken our d link router for checking and never gave back
Beware of mr ajay gupta who is a cheat & fraud