Hathway / Gujarat Telelink [GTPL] — broadband connectivity issue

Address:

Vadodara, Gujarat, 390010

We, anagha engineers, 259 gidc, vadodara, took a broadband connection from gtpl, 6+1 month unlimited plan on 15th september 2017. But from that day till now the connection is available only for a limited period of time each day and also the connection is not available on holidays.

For that we have been sending them mails and calling the customer care since then, but they have not yet attended the problem. Every time we complain they send a mail saying that the problem will be attended within 24-hours but the problem is never resolved. And because of that for our business the communication is becoming difficult.

We request you to make a solution to this problem.

Faithfully

Muraleedharan m r