Hathway / Gujarat Telelink [GTPL] — broadband service not provided

Address:Ahmedabad, Gujarat

Hello,

My name chavda hambhai t. I am from ghatlodiya, ahmedabad. I have 1 year broadband plan from gtpl. Plan 1000gb data with10mb speed. But never got 10md speed, and number days disconnected internet. When were call to gtpl customer care for complain. Never got solution.
I want refund payment and termination my connected

User id: ham_16
Number: [protected]

Urgently

Chavda hambhai t
[protected]
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

My internet connection is not working since 15 days and i calling 4-5 times daily to send a technician, every time they told our technician will visit within a 24 hours, still any technician is not visit to solve my internet problem, even they close the complain without solving the problem.
We paid the Rs. 11000 on 24th November 2017 for 6 GB unlimited plan and we were told the broadband connection will be configured and activated in 2-3 days.

It is now more than 25 days and the broadband connection is still not activated.

The guy who took the money is not even answering our call.

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