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[Resolved]  Hathway / Gujarat Telelink [GTPL] — gtpl broadband connection speed is very slow and no support

I have gtpl broadband connection. My gtpl complaint number 6481547 at ahmedabad. I have paid for 18 month plan at 60 mbps speed. There is a kind unsatisfactory issue with gtpl. I have complained at around 4-5 times within a two week regarding my internet speed and connection error slow speed. I have to complain everyday. When i complain regarding wifi speed and failed connection slow speed, they always register my complain but after 1 days they close my complain without solving problem. Though my browsing speed is 0.45 mbps, many times server time out and not download any file.
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Complaint marked as Resolved Sep 4, 2020

Complaint Status


[Sep 04, 2020] Hathway customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    32%
    Complaints
    5114
    Pending
    0
    Resolved
    1527
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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