Hathway / Gujarat Telelink [GTPL] — gtpl wifi

Address:Vadodara, Gujarat, 390018

I recently requested connection for gtpl wifi and it was worst experience.

The service provider's name is yogesh and he took payment on the same day i called him and promised to install wifi in 3 days or maximum 5 days. It wasn't installed until 10 and after 10 days also the engineers just stretched wire nothing more.

The engineer came to visit more than 4_5 times and was pathetic that they didn't even took router to install when they came in. As of now the wires are just hanging everywhere and i requested me. Yogesh to come and see the situation but he's not doing anything to resolve my problem.

On 9th of my request i asked yogesh to refund me as i was tired of calling him but he just left the box in here. Now i am stuck with this stupid box. I want refund of my money.

Ask yogesh to take refund the money and take the stupid box from here after refund or else i will send an email to consumer service court.

I'm addition to above no one provided me a bill or registration copy hence i don't even have customer number to write in.
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Jul 20, 2019
Updated by Mukul95105
I also sent this information to customer care of gtpl but no one seems to resolve the problem.
Complaint comments 

Comments

For the three days in my house the Broadband net connection is NOT working my mobile no [protected]
Name Rajendra Patel
Plan name 2MBPSKUL1M
Due Date 14/09/2019
Status shows Active
Kindly set right the issue to resume the connection
GTPL, Ghatlodia, Ahmedabad had disconnected my cable service and also asked for connection charges of Rs.1000. They are also forcing us to pay charges for cable wire, which actually born by them only.

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