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[Resolved]  Hathway / Gujarat Telelink [GTPL] — Installation pending/ not refunding

I paid in October 29 and today is 18 Dec, still no installation nor refunding, sale executive sometimes pick call and extend date of refund...but still no solution from gtpl i also mail them, call customer care, call sales executive...
Rumor is true once you paid full payment they will not pick your call nor provide service, you are useless if you paid them...
I simply want my refund...so please help me
Installation pending/ not refunding
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Complaint marked as Resolved Dec 24, 2020
I don't know you guys solve it or it's me...but after i wrote complaint to you...i also called all Vadodara gtpl center and one gtpl sale/ technical executive told me to wait till next day that he check what problem is going on... I got my refund check... But problem is why gtpl sale executive took payment from me if they are not ready to install at my home... So my advice who want to install, don't do payment tell them i will pay at time of activation/installation...or give them check after 7 days from booking...

Complaint Status


[Dec 18, 2020] Hathway customer support has been notified about the posted complaint.
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    Hathway
    Customer Care Service
    Customer satisfaction rating
    31%
    Complaints
    5357
    Pending
    0
    Resolved
    1540
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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