[Resolved] Hathway / Gujarat Telelink [GTPL] — Installation pending/ not refunding

Darsh9558

from Delhi, Delhi

Address:

Gtpl-racecourse unit, Vadodara, Gujarat

I paid in October 29 and today is 18 Dec, still no installation nor refunding, sale executive sometimes pick call and extend date of refund...but still no solution from gtpl i also mail them, call customer care, call sales executive...
Rumor is true once you paid full payment they will not pick your call nor provide service, you are useless if you paid them...
I simply want my refund...so please help me

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Dec 24, 2020

Complaint marked as Resolved

I don't know you guys solve it or it's me...but after i wrote complaint to you...i also called all Vadodara gtpl center and one gtpl sale/ technical executive told me to wait till next day that he check what problem is going on... I got my refund check... But problem is why gtpl sale executive took payment from me if they are not ready to install at my home... So my advice who want to install, don't do payment tell them i will pay at time of activation/installation...or give them check after 7 days from booking...

Hathway customer support has been notified about the posted complaint.