Address: | 380007 | Website: | www.gtpl.in |
Hi,
Though my previous complaint is open, I'm going to submit a new request about the Internet instability & speed issue.
I had already filed a complaint regarding this but there was no resolution from the provider end.
Again I had a worst reply by local service engineer, I don't know what they think about customers but let me clear one thing is that, his job must be customer support notching else.
I've just renewed my Internet plan just before a week and my plan is having 512kbps to 2Mbps speed multiplier. I'm using this plan since last 7-8 months but I never reached or got 2Mbps speed at night. I also informed the customer care for multiple times about the same and they did their duty by filed my complaint but no one had came to resolve the issue and since yesterday night I'm checking my internet speed and today I found it as 0.99Mbps.
Service Engineers say that this will be happened at your location and we are helpless, so do your own whatever you can do from your end.
This is really disgusting, please resolve my issue as soon as possible and also check the attached snapshots.
Thanks,
Nilesh Prajapati
User name : nilesh_36
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Hathway / Gujarat Telelink [GTPL] — Service quality "0" star
My complain last 3 months regarding broadband not working and speed slow but still same situation.Please resolve or call me
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